MOREnet Blogs

REPAIRING OR REPLACING YOUR ELECTRONIC DEVICE

8.1 Manufacturer’s Warranty

This coverage is part of the purchase price of the equipment. The manufacturer warrants the device from defects in materials and workmanship. This limited warranty covers normal use, mechanical breakdown or faulty construction and will provide replacement parts necessary to repair the device or device replacement. The manufacturer’s warranty does not warrant against damage caused by misuse, abuse, accidents or computer viruses. Please report all device problems to the technology office.

8.2 Accidental Damage Protection

The Grandview R-II School District will provide optional coverage to protect the tablets against accidental damage such as: liquid spills, accidental drops, power surges, and natural disasters. This coverage will provide for damage caused by fire, theft, loss, misuse, intentional or frequent damage or cosmetic damage. Grandview R-II will assess the device damage and repair or replace the machine. GHS technicians will service repairs and replacements for detective parts and acts of accidental damage. Please report all device problems to the technology team.

8.3 Device Protection Plan

Each student may obtain insurance protection.

Device Protection is available for students and parents to cover device replacement in the event of theft, loss, or accidental damage by fire. The protection cost is $50.00 annually for each device. The cost of repairs will be deducted from the $50.00 insurance. The insurance will cover one claim over $50.00 for breakage. Lost devices will not be covered under warranty, stolen devices will be covered if immediately notified to the office, and a police report is filed. Any additional claim will be full price replacement after that. Insurance can be purchased annually. Insurance will not be offered after a breakage. Replacement devices may be refurbished or repaired devices.

8.4 Claims

All insurance claims must be reported to the office. Students or parents must file a police or fire report and bring a copy of the report to the principal’s office before a device can be repaired or replaced with School District Protection.

Fraudulent reporting of theft, loss, or accidental damage will be turned over to the police and insurance company for prosecution. A student making a false report will also be subject to disciplinary action.

The District will work with the Jefferson County Sheriff’s Department to alert pawnshops and police departments in the area to be aware of this District-owned equipment.

Next: Device Technical Support

Home: Grandview R-II School District Electronic Device Handbook

Leave a Reply